‘Android’ Archive

How to Fix ‘Not Registered on Network’ on Android Phones

Every week, no, make that every day, at UnlockBase, we get customers writing in with a variety of problems relating to any number of different cellphones. In this article we look at a problem that occurs most often with Samsung phones but can apply to other Android phones in general. First, to acquaint you with the problem, here is a typical customer complaint:

“We kept getting the ‘Not registered on Network’ message when trying to make calls. Many times the network connection was lost for a while. Then we realized by trying to make a call that for a period of time people were unable to get a hold of us or send text messages. We tried everything to try to resolve the issue, and ultimately we replaced our phones with another Samsung Galaxy S5. Guess what, the issue is still there and we still get ‘Not registered on network’ errors. Is this an Android issue or an Android issue? It’s no surprise that Google said that it’s a T-Mobile issue and not an Android issue. Please help!”

The ‘not registered on network’ error

The ‘not registered on network’ error

This annoying problem is often found in Samsung Galaxy devices, particularly when users update their Galaxy phone to the latest Android version and something went wrong. Their device is unable to detect the network and up comes the “Not Registered on Network” message. This occurs because after getting an update, your device IMEI number is changed to “SN 0000″ and it shows that your device SN number has been broken and need to be fixed.

Another reason is when you try to use the SIM Card from a new Network Provider and your Samsung fails to keep up when you’re trying to switch networks and needs a little help from you involving manually providing the new APN settings / Networks name in order to fix it.

In this situation the ‘Not registered on network’ error will show itself when you attempt to make a call or text. This occurs because your Service Provider is simply not notified of your IMEI number so on the screen you will see “Not registered on Network“. They even have the cheek to supply an OK button for you to press which does nothing to solve your problem at all! Frustrating, but don’t worry, we can solve this issue. First you should be aware that your phone is already unlocked. It’s not the case that you have to unlock your device in order to remove the ‘Not registered on Network’ error.

However, another reason for this error is if unfortunately your device has been Blacklisted, and by that we mean if your phone is reported as “Lost” or “Stolen” in the national blacklist database in your country. In this situation you have no choice but to take the following steps :

  •  Go to the police and report the scam,
  • Try to get your money back from the seller,
  • Change the IMEI of your Phone (which is illegal),
  • Sell your cellphone overseas.

For everybody else here are the four ways to fix this problem and finally have use of your Cell Phone.

How to fix ‘Not Registered on Network’  – The Solutions

Here we provide several methods to help you overcome this issue, one of them should work for you.

Method #1 – Manually select your new Network Provider:

Step 1: Go to Settings,
Step 2: Then go to Wireless and networks,
Step 3: Tap Mobile Networks (If not found then tap first ‘More settings’),
Step 4: Now tap Networks operators,
Step 5: After you have completed searching select your Network Operator (Like Vodafone, Idea, AirTel, etc.)

That’s it, problem solved.

Updated Fix:  In Mobile Networks, set Network mode as WCDMA only and restart your phone.

Method #2 – Root your device and Install a Patch:

1. Root your Galaxy device,
2. Download from Google Play and install “Busy Box” on your device,
3. Download this “Ariza patch” and install it on your Galaxy device,
4. Now, open the app from the app drawer,
5. Just click on the button saying “PATCH” and it’s done.

Method # 3 – Update your Device and Samsung Account Software:

Make sure you are connected to a wireless connection

1. Get Your Galaxy Up and Running. Charged and ready,
2. Place Your SIM Card In Phone,
3. Navigate to  Settings of your Phone,
4. Scroll Down To the Extreme bottom,
5. Select Software Update,
6. Wait for the cellphone to reboot and complete update.

Method # 4 – Remove and Insert SIM:

1. Turn off your phone by holding both the Power Button and Home together,
2. While the phone is off, wait for 2 minutes,
3. After 2 minutes remove the battery and the sim card from the phone,
4. Press the Power button and the Home button together 10 consecutive times,
5. Next, hold the power and home key for 1-3 minutes,
6. Now insert your Sim card and battery,
7. Turn on your Samsung Galaxy,
8. With your phone on, remove then re-insert your sim card 5 times.

Still confused? Watch this easy to understand videos for a better insight into how to resolve this issue easily.

MetroPCS Mobile Device Unlock App (Android Official Unlock)

Device Unlock is an Android app that allows you to request and apply a MetroPCS mobile device unlock directly from the device. The features of this app include the ability to remotely request Mobile Device Unlock without having to contact Customer Care and automatically apply the Mobile Device Unlock to the device without the use of a manual code.

Thanks to this app, we’re now able to Register any IMEI as “Eligible” in the MetroPCS Database so you can unlock your Cell Phone using the “Device Unlock” App. Turnaround time for delivery is less than 2 Business Days. To officially unlock your MetroPCS Cell Phone using the Device Unlock App, please click here.

All you need is an Android device that supports the Mobile Device Unlock app:

  • LG Leon 4G LTE (MS345),
  • LG G Stylo (MS631),
  • Kyocera Hydro Elite (C6740).

Once the unlock request is processed, customer needs to:

  1. Make sure you have an active data connection via 3G/4G/LTE or Wi-Fi.
  2. From the Application list, tap Device Unlock. (Note: The application may be located in the MetroPCS folder.)
  3. Tap Continue.
  4. Choose the Permanent Unlock type:
  5. If successful, restart the device to apply the settings.

MetroPCS Device Unlock App - Unlock Process

Note: If you do not restart the device, you will have a persistent alert in the notification tray.

WARNING:  It is very important to mention that the customer has to have data when attempting to perform the unlock, either 3G, 4G or wi-fi but data on the phone. If there is no data the unlock will be unsuccessful, once a device has been whitelisted we will not be responsible for unsuccessful unlocks. If customer has changed the original software or IMEI we will not be responsible for the app not to work (Do not install custom firmware like Avatar or Cyanogen  before unlock your phone). If customer cannot find the app on its phone he can easily go to applications and make it visible but a Hard Reset will always bring the app back to the phone.

T-Mobile USA Mobile Device Unlock App (Android Official Unlock)

Device Unlock is an Android app that allows you to request and apply a mobile device unlock directly from the device. The features of this app include the ability to remotely request Mobile Device Unlock without having to contact Customer Care and automatically apply the Mobile Device Unlock to the device without the use of a manual code.

Thanks to this app, we’re now able to Register any IMEI as “Eligible” in the T-Mobile Database so you can unlock your Cell Phone using the “Device Unlock” App. Turnaround time for delivery is less than 2 Business Days. To officially unlock your T-Mobile USA Cell Phone using the Device Unlock App, please click here.

All you need is an Android device that supports the Mobile Device Unlock app:

Once the unlock request is processed, customer needs to:

  1. Connect your phone to WiFi
  2. Go to Google play store and install the “Device Unlock” app from T-Mobile.
  3. Open app and select “Permanent Unlock

T-Mobile Device Unlock App

Phone will check status from server and reboot, and will be unlocked !

SIM Network Unlock PIN

Most Android phones are quite simple to navigate.  Best of all, they feature access to a variety of apps that you can use to simply your life.  But what happens if you need to unlock your phone from your network carrier?  The best answer is to contact UnlockBase for an unlock code.  Whether you’re traveling overseas and need your phone unlocked or you simply want to switch carriers, UnlockBase simplifies the process of making your phone compatible with other networks.

SIM Network Unlock Pin Means You Need an Unlock Code

When you go to unlock your phone, all you need to do is insert a SIM card from the carrier you want to switch to.  If your phone is locked, it will likely display the message SIM Network Unlock PIN.  This means that you’ll need to buy an unlock code from a reputable service provider.

You’ll Need Your IMEI Number to get an Unlock Code

Keep in mind that you’ll need your phone’s IMEI number to buy the unlock code.  On most phones, you can easily identify your IMEI number by typing *#06# and hitting the send or call button.  You’ll receive a message with the IMEI number.

Unlocking Your Phone is Simple

After giving your IMEI number to an unlock code service provider and receiving the code, you’ll enter it into your phone and hit the unlock button.  It’s as simple as that.  If for some reason the unlock code doesn’t work, this most likely means there have been too many failed attempts.  To overcome this problem, you’ll need to do a full reset on your phone.  You’ll also want to make sure that your new SIM card is valid.  For more information on how to unlock your phone, simply contact us today.

The Takeaway

Basically, if your phone displays SIM Network Unlock PIN, it’s asking for an unlock code, which you can purchase from UnlockBase.  We will provide you with a detailed tutorial on how to unlock your phone, and best of all, we provide discounts on many of our unlocking options.

Furious Gold Pack 7

We’re pleased to inform our customers that we just add the Furious Team Pack 7 on UnlockBase Server, you can order today your activation from the section “Cable Unlock” of your UnlockBase account  and select “FuriousGold Special 1 Year + Pack 7” or “FuriousGold Activation: Pack 7“.

 Supported Models:

Vodafone 858 Smart, Vodafone 845, SFR Starshine. Huawei UM840, U8120, U8105, U8652, U8650, U8510 Ideos X3, U8500, U8300, U8230, U8220 T-Mobile Pulse, X1, U8180, U8160, U8150 Ideos T-Mobile Comet, T-Mobile Pulse Mini, U8110, U8109, U8350, U8105, U8100 and Orange Barcelona.

Activation Pricing:

FuriousGold Special 1 Year + Pack 7: 89 EUR
– FuriousGold Activation: Pack 7: 59 EUR

ACCEPTED PAYMENT METHODS