‘Samsung’ Archive

Difference between FRP Lock and Samsung Reactivation Lock

Even on a quiet day here at UnlockBase we receive around 600 emails asking a wide variety of questions about the many aspects of unlocking cellphones. A question that has been asked a lot lately is what is the difference between Android FRP Lock and Samsung Reactivation Lock? Well, many of the most recent Android Phones including models from Samsung, HTC, and Sony can become stuck on activation screen requesting for your ID and password, while others are requesting your Google Account. Samsung phones will ask for a Reactivation Lock ID & password, so that people can be identified along the same lines as apple iCloud Lock. To clarify things, here we provide detailed information on the difference between the two.

Difference between FRP Lock & Reactivation Lock

What is Factory Reset Protection (FRP) Lock ?

Android Factory Reset Protection (FRP) is a new feature designed to protect your device. It has been added to several Samsung devices that are running Android OS 5.1 or higher.

This feature enables you to set up your device to prevent other people from using it in the event that it has been reset to factory settings without your permission.  For example, if your device is lost, stolen, flashed, or wiped, only someone with your Google account or screen lock information can perform a factory data reset and use the device.

When a device is factory reset, the device will not be able to be setup without the user entering the Google Account associated with the device (for hard reset) or screen lock information (for reset in Settings menu). It’s essential that you set up a Google account in order to use the FRP feature.  It is also highly recommended that you set a secure screen lock on your device.

FRP Lock Google Verify Screen

What is Reactivation lock and how do I use it on my Samsung?

Similar to FRP, Reactivation lock lets you use your Samsung account to prevent others from activating your device if ever it is lost or stolen. With Reactivation lock turned on, you will be required to enter your Samsung account credentials (sCloud) prior to performing a factory reset on the device, so your Samsung account login should be something you can easily remember.

Samsung Reactivation Lock Setup

For more information about this, please check https://findmymobile.samsung.com/help/startupDeviceUse.do

Unlock Software Update for Samsung Galaxy S6 Edge+ and Note 5

Today we released an extremely HOT and important update for UnlockBase Cable Unlock Software after adding Direct Unlock support by Cable (using Original USB Cable) for all Samsung Galaxy S6 Edge+ and Samsung Galaxy Note 5. This includes the version locked with “Device Unlock App” from T-Mobile USA (World First). The exact list of supported versions are below:

Samsung Galaxy S6 Edge+ (SM-G928A, SM-G928F, SM-G928G, SM-G928T, SM-G928V, SM-G928W8)
Samsung Galaxy Note 5 (SM-N9200, SM-N9208, SM-N920A, SM-N920F, SM-N920T, SM-N920V)

For more details please check:

Software Official FAQ: https://www.unlockbase.com/cable-unlock/unlockbase-software-faq/
List of 388 Supported Models: https://www.unlockbase.com/cable-unlock/supported-models/
Official ChangeLOG: https://www.unlockbase.com/cable-unlock/change-log-software-download/

You can order your license from here: https://www.unlockbase.com/cable-unlock/ or from the section “Cable Unlock” of your UnlockBase Wholesale account. And below you will find Video Proof and Guidelines for these two models:

Samsung Galaxy S6 Edge+ (SM-G928T) Unlock Tutorial

Samsung Galaxy Note 5 (SM-N920T) Unlock Tutorial

Unlocking Samsung "Unlock Network Request Unsuccessful"

When you insert a SIM card from a different cellphone operator than the original, your Samsung phone asks for an unlock code and prompts you to enter the “Network blocking control key” or “SIM Network Unlock PIN“. So at this point you decide to go online and receive a cellphone unlock code.

If upon entering your unlock code you receive a message such as:

- “Failed to unlock network”,
– or “Failed to request“,
– or “Your attempt failed“,
– or “Unlock Code Request Unsuccessful

There are three possible scenarios:

Scenario #1 (in 90% of cases):

You (or the previous owner) entered too many wrong codes, it’s what we call in our industry “Phone Freeze”. (if so, see the solutions below).

Scenario #2 (In 9% of cases):

Non-original ROM. You (or the previous owner) may have installed or flashed your Samsung with a Custom ROM that is not genuine (like Avatar, or Cyanogen MOD to name two), therefore the code provided will not work (if so, see the solutions below).

Scenario #3 (In 1% of cases):

The code is actually wrong. Yes, we do not claim to be perfect, sometimes the computerized processing of orders produces the wrong code or, very rarely, even Samsung or the cellphone operator has supplied a false code base.

Scenario #4 (New since Summer 2015):

Well the last scenario is even worse than the previous one. Since summer 2015 two networks (MetroPCS and T-Mobile in USA) started to release Samsung cell phone coming with an app install by default called “Device Unlock App”. Those are simply not asking for code, and even if you use some secret code to make those ask for a code, they will simply not work. Do not order code if your phone is one of those since the code you will receive will be simply useless.

How to use the code if your Samsung Cell Phone is “FREEZE”

 

The message “Network unlock failure” or “Phone Freeze” means that someone has already tried to unlock the phone with a bad code, and the number of attempts has exceeded the allocated number of times permitted, (it’s usually a maximum of 3 trials tries for a wrong code). In this case it is very likely that if you bought a used phone, the previous owner attempted to unlock it out with a bad code by visiting an untrustworthy free unlock website.

At UnlockBase, our codes are 100% correct since they come directly from the Samsung factory.

If you choose a manufacturer code, you receive two codes:

Code 1 => NETWORK unlock code or code (called NCK Code).
Code 2 => UNFREEZE (or Defreeze) Key to unlock the test counter (called MCK Key).

The purpose is to “unfreeze” the phone with the code and thereby unlock the phone from the NETWORK.

Methods for removing Samsung Freeze with MCK code

Depending on your model, several methods exist to unfreeze with the MCK code your Samsung:

Unfreeze Solution #1:

Turn off your phone, take out the SIM card and then replace it with a non-compatible SIM card
(if the phone application demands it, type the PIN number of the SIM card).

When the message “Phone Freeze” appears, call for the unfreeze code and confirm with the button “call” or “#” or “OK” (Note: be careful when entering this code, nothing will appear on your mobile screen, this is normal, you must enter this code blind.)

Unfreeze Solution #2:

Again, insert a non-compatible SIM card into your phone (if the phone application demands it type the PIN number of the SIM card). When the message “Phone Freeze” appears, enter the code: #7465625*638*UNFREEZECODE# (and replace UNFREEZECODE by the MCK Code we provide.)

Unfreeze Solution #3:

Insert a non-compatible SIM card into your phone,
(If the phone application demands it, type the PIN number of the SIM card)
Enter the unlock code 1 (NCK / Network): then press OK. Answer the phone “unlocking the failed network”,
Next enter the second code (MCK/Unfreeze), then press OK. Answer the phone “unlocking the failed network”,
Re-enter the unlock code and the phone will be unlocked,
Turn off and restart your Samsung mobile phone.

Unfreeze Solution #4:

Insert a non-compatible SIM card into your phone,
(If the phone application demands it, type the PIN number of the SIM card)
Emergency call only: Press CALL button and enter the unfreeze (MCK Code) directly,
The phone will ask you the code for the network, enter the NETWORK code that was supplied.

Unfreeze Solution #5:

Insert a non-compatible SIM card into your phone, and turn on the phone,
(If the phone application demands it, type the PIN number of the SIM card)
The phone is blocked, Click Call and enter the following code *7465625*638*CODE#
(where CODE is the unlock code of the operator)

The phone does not accept the code and returns the error:
Phone Freeze. SIM not available. Please contact your operator

Turn off your phone and remove the phone battery
Replace the battery and turn the phone back on
The phone is now unlocked and everything works

Note that there is no trial “tries” limit to enter the unfreeze code, so do not hesitate to keep trying to enter the correct code and then get the ‘unfreeze’ sign with the display inviting you to enter the NETWORK code.

To received the UNFREEZE CODE, make sure you order “FACTORY CODE” 

If you choose the operator solution, which is the cheapest solution, you will receive only the unlock code (NCK Code). For the network code + unfreeze code, choose the option ‘factory code’. It’s usually more expensive but it’s also much more reliable and faster.

The Ultimate Solution: Unlocking software + USB cable

As stated earlier, if you flashed your Samsung with a non-original ROM, it is almost certain that the code will not be accepted. In this case you will need to find the original firmware  and use Odin to re-flash the firmware with an original Android version, and if possible one that corresponds to the distribution of the original operator. If in spite of all this, your phone does not accept the unlock code, we can provide you with software to unlock your Samsung, provided that the model is compatible (90% of the models to date are supported).

All UnlockBase customers are offered this method after having tried everything else and still fail to enter the provided code. This requires a Windows PC, USB cable and some studying of our tutorial but at UnlockBase we never give up so easily!

Unlock by Cable Samsung Galaxy Grand Plus, Trend 2 and J1

We’ve got great news for Samsung owners unhappy with their current contract and seeking a way out! We’ve just released a new update for UnlockBase Cell Phone Unlocker Software (v1.0.0.9). This important new update to our software enables anybody to unlock by cable an amazing 270 Samsung models, quickly, easily and cost effectively.

As of today we have just added DIRECT UNLOCK support for the following three new Samsung models:

Not sure how to unlock your Samsung phone? Don’t worry, look out for our Video Tutorial:

Samsung Galaxy Trend Lite 2 (SM-G318H) Unlock Tutorial

Samsung Galaxy Grand Plus (GT-I9060I) Unlock Tutorial

Samsung Galaxy J1 (SM-J100H) Unlock Tutorial

Introducing UnlockBase Unlock Software

After more than 10 years in the Remote Unlocking industry, this summer UnlockBase has finally launched its own unlocker software! This new software will be supported and updated on a regular basis to cater to the latest and most difficult to unlock cell phones and to ensure that all our dealers stay in complete control of future unlocking needs. With evolving security protection it becomes ever more challenging to unlock cell phones but with UnlockBase, you’re guaranteed a top notch team of Hacker and Reverse Engineers to support your unlocking needs.

At the moment this software support is only for Samsung
However no less than 276 models are ready for Direct Unlock (see full list below).

Unlockbase Cell Phone Unlocker v1.0.0.8

Unlockbase Cell Phone Unlocker v1.0.0.8

Starting July 1 2015, we began offering our first “World First” with the Samsung Galaxy S6 and S6 Edge Unlocking support. Since then we have added many older Samsung versions, totaling more than 200+ supported models without Rooting (Direct Unlock). You can access the history of all updates (ChangeLOG) on this page: https://www.unlockbase.com/cable-unlock/change-log-software-download/

You can also access the Official FAQ for the Software here:
https://www.unlockbase.com/cable-unlock/unlockbase-software-faq/

Finally, if you have one phone to unlock and need to order just one License, use this Link:
https://www.unlockbase.com/cable-unlock/

Our wholesalers can order licenses at preferred rates
directly in the section “Cable Unlock” in their UnlockBase account.

Here is the current up to date list of supported models:

  • AT&T Galaxy S4: SGH-I337, SGH-I337M
  • AT&T Galaxy Express: SGH-I437
  • AT&T Galaxy Tab 2 10.1: SGH-I497
  • AT&T Galaxy S3: SGH-I747, SGH-I747M
  • AT&T Galaxy S2 Skyrocket: SGH-I757, SGH-I757M
  • AT&T Galaxy S3 Mini: SM-G730A, SM-G730W8
  • AT&T Galaxy Tab 3: SM-T217A
  • AT&T Galaxy S4 Active: SGH-I537
  • Samsung Galaxy Grand Quattro: Galaxy Win I8550, GT-I8552
  • Samsung Galaxy Core Advance: GT-I8580
  • Samsung Galaxy Express: GT-I8730
  • Samsung Galaxy S4 Mini: GT-I9190
  • Samsung Galaxy S4 Mini Duos: GT-I9192
  • Samsung Galaxy S4 Mini: GT-I9195, GT-I9195L, GT-I9195T, GT-I9195H, GT-I9197
  • Samsung Galaxy Mega: GT-I9200, GT-I9205
  • Samsung Galaxy S3: GT-I9300I, GT-I9301I, GT-I9301Q, GT-I9305, GT-I9305N, GT-I9305T
  • Samsung Galaxy S3 Neo: GT-I9301I
  • Samsung Galaxy S4 Active: GT-I9295
  • Samsung Galaxy S4: GT-I9500, GT-I9505, GT-I9508C
  • Samsung Galaxy S4 Duos: GT-I9508, GT-I9508V
  • Samsung Galaxy Note 2: GT-N7105, GT-N7105T
  • Samsung Galaxy Note 10.1: GT-N8000
  • Samsung Galaxy Core Plus: SM-G350, SM-G350M, SM-G350L
  • Samsung Galaxy Trend 3: SM-G3500, SM-G3502, SM-G3502T, SM-G3502C, SM-G3502I, SM-G3502L, SM-G3508J
  • Samsung Galaxy Ace 4: SM-G357M, SM-G357F, SM-G357FZ
  • Samsung Galaxy Core Lite 4G: SM-G3586V, SM-G3588V
  • Samsung Galaxy Core Prime: SM-G360F, SM-G360M, SM-G360G,SM-G360GY, SM-G360AZ, SM-G360P, SM-G360BT, SM-G360FY, SM-G3606, SM-G3608, SM-G3609
  • Samsung Galaxy Express 2: SM-G3815
  • Samsung Galaxy Avant: SM-G386T1, SM-G386W
  • Samsung Galaxy Grand Prime: SM-G530BT, SM-G530F, SM-G530H, SM-G530M, SM-G530Y
  • Samsung Galaxy Grand Prime Duos: SM-G5306W, SM-G5308W, SM-G5309W
  • Samsung Galaxy Grand 2: SM-G710, SM-G710K, SM-G710L, SM-G7105, SM-G7105L, SM-G7105H
  • Samsung Galaxy Grand 2 Duos: SM-G7102, SM-G7102T, SM-G7106, SM-G7108, SM-G7508
  • Samsung Galaxy Mega 2: SM-G750A
  • Samsung Galaxy S5 Mini: SM-G800, SM-G800F, SM-G800M, SM-G800I, SM-G800H, SM-G800HQ
  • Samsung Galaxy Alpha: SM-G850A, SM-G850W, SM-G8508S, SM-G850F: SM-G850K, SM-G850L, SM-G850S,
  • Samsung Galaxy S5 Active: SM-G870, SM-G870A, SM-G870W
  • Samsung Galaxy S5: SM-G900, SM-G900A, SM-G900F, SM-G900I, SM-G900K, SM-G900H, SM-G900P, SM-G900L, SM-G900T, SM-G900T1, SM-G900M, SM-G900MD, SM-G900AZ, SM-G900FD, SM-G900W8, SM-G901, SM-G901F, SM-G9006V, SM-G9008V , SC-04F
  • Samsung Galaxy S6: SM-G920A: SM-G920F, SM-G920FQ, SM-G920I, SM-G920K, SM-G920L, SM-G920S, SM-G920T1, SM-G920W8, SM-G920T
  • Samsung Galaxy S6 Edge, SM-G925A, SM-G925F, SM-G925FQ, SM-G925I, SM-G925K, SM-G925L, SM-G925T , SM-G925S: SM-G925W8
  • Samsung Galaxy Note 3 Neo: SM-N7505
  • Samsung Galaxy Note 3 Neo Duos: SM-N7502, SM-N7506
  • Samsung Galaxy Note 3: SM-N900A, SM-N900K, SM-N900L, SM-N900T, SM-N900W8, SM-N900S, SM-N900, SM-N9000Q, SM-N9005, SM-N9008, SM-N9008S, SM-N9008V
  • Samsung Galaxy Note 3 Duos: SM-N9002, SM-N9006, SM-N9009
  • Samsung Galaxy Note 4: SM-N9100, SM-N9106W, SM-N9108V, SM-N9109W
  • Samsung Galaxy Note Edge: SM-N910F, SM-N910G, SM-N910P, SM-N910R4, SM-N910T, SM-N910V, SM-N910W8, SM-N915A, SM-N915T,
  • Samsung Galaxy Note 10.1: SM-P605, SM-P605L, SM-P605M, SM-P607T
  • Samsung Galaxy Note Pro 12.2: SM-P905, SM-P905M, SM-N9109W, SM-P907A
  • Samsung Galaxy Tab 3 7.0: SM-T217T
  • Samsung Galaxy Tab Pro 8.4: SM-T320, SM-T321, SM-T325,
  • Samsung Galaxy Tab 4 8.0: SM-T330, SM-T331, SM-T332, SM-T335, SM-T335K, SM-T335L, SM-T337, SM-T337A
  • Samsung Galaxy Tab Active: SM-T360, SM-T365
  • Samsung Galaxy Tab 4 10.1: SM-T535, SM-T537A
  • Sprint Galaxy S4 mini: SPH-L520
  • Sprint Galaxy Mega: SPH-L600
  • Sprint Galaxy S4: SPH-L720
  • T-Mobile Galaxy S2: SGH-T989
  • T-Mobile Galaxy S4: SGH-M919, SGH-M919N
  • T-Mobile Galaxy Note 10.1: SM-P607T

How to Fix ‘Not Registered on Network’ on Android Phones

Every week, no, make that every day, at UnlockBase, we get customers writing in with a variety of problems relating to any number of different cellphones. In this article we look at a problem that occurs most often with Samsung phones but can apply to other Android phones in general. First, to acquaint you with the problem, here is a typical customer complaint:

“We kept getting the ‘Not registered on Network’ message when trying to make calls. Many times the network connection was lost for a while. Then we realized by trying to make a call that for a period of time people were unable to get a hold of us or send text messages. We tried everything to try to resolve the issue, and ultimately we replaced our phones with another Samsung Galaxy S5. Guess what, the issue is still there and we still get ‘Not registered on network’ errors. Is this an Android issue or an Android issue? It’s no surprise that Google said that it’s a T-Mobile issue and not an Android issue. Please help!”

The ‘not registered on network’ error

The ‘not registered on network’ error

This annoying problem is often found in Samsung Galaxy devices, particularly when users update their Galaxy phone to the latest Android version and something went wrong. Their device is unable to detect the network and up comes the “Not Registered on Network” message. This occurs because after getting an update, your device IMEI number is changed to “SN 0000″ and it shows that your device SN number has been broken and need to be fixed.

Another reason is when you try to use the SIM Card from a new Network Provider and your Samsung fails to keep up when you’re trying to switch networks and needs a little help from you involving manually providing the new APN settings / Networks name in order to fix it.

In this situation the ‘Not registered on network’ error will show itself when you attempt to make a call or text. This occurs because your Service Provider is simply not notified of your IMEI number so on the screen you will see “Not registered on Network“. They even have the cheek to supply an OK button for you to press which does nothing to solve your problem at all! Frustrating, but don’t worry, we can solve this issue. First you should be aware that your phone is already unlocked. It’s not the case that you have to unlock your device in order to remove the ‘Not registered on Network’ error.

However, another reason for this error is if unfortunately your device has been Blacklisted, and by that we mean if your phone is reported as “Lost” or “Stolen” in the national blacklist database in your country. In this situation you have no choice but to take the following steps :

  •  Go to the police and report the scam,
  • Try to get your money back from the seller,
  • Change the IMEI of your Phone (which is illegal),
  • Sell your cellphone overseas.

For everybody else here are the four ways to fix this problem and finally have use of your Cell Phone.

How to fix ‘Not Registered on Network’  – The Solutions

Here we provide several methods to help you overcome this issue, one of them should work for you.

Method #1 – Manually select your new Network Provider:

Step 1: Go to Settings,
Step 2: Then go to Wireless and networks,
Step 3: Tap Mobile Networks (If not found then tap first ‘More settings’),
Step 4: Now tap Networks operators,
Step 5: After you have completed searching select your Network Operator (Like Vodafone, Idea, AirTel, etc.)

That’s it, problem solved.

Updated Fix:  In Mobile Networks, set Network mode as WCDMA only and restart your phone.

Method #2 – Root your device and Install a Patch:

1. Root your Galaxy device,
2. Download from Google Play and install “Busy Box” on your device,
3. Download this “Ariza patch” and install it on your Galaxy device,
4. Now, open the app from the app drawer,
5. Just click on the button saying “PATCH” and it’s done.

Method # 3 – Update your Device and Samsung Account Software:

Make sure you are connected to a wireless connection

1. Get Your Galaxy Up and Running. Charged and ready,
2. Place Your SIM Card In Phone,
3. Navigate to  Settings of your Phone,
4. Scroll Down To the Extreme bottom,
5. Select Software Update,
6. Wait for the cellphone to reboot and complete update.

Method # 4 – Remove and Insert SIM:

1. Turn off your phone by holding both the Power Button and Home together,
2. While the phone is off, wait for 2 minutes,
3. After 2 minutes remove the battery and the sim card from the phone,
4. Press the Power button and the Home button together 10 consecutive times,
5. Next, hold the power and home key for 1-3 minutes,
6. Now insert your Sim card and battery,
7. Turn on your Samsung Galaxy,
8. With your phone on, remove then re-insert your sim card 5 times.

Still confused? Watch this easy to understand videos for a better insight into how to resolve this issue easily.

Samsung Galaxy S6 / S6 Edge Direct Unlock USB

Today UnlockBase is proud to officially present the first Direct Remote Unlock solution working with Original USB Cable to Unlock any Samsung Galaxy S6 and S6 Edge. Absolutely all versions, networks, and country are supported, including the Samsung Galaxy S6 / S6 Edge with the “Android Device Unlock App“. If your phone is asking for “SIM Network Unlock PIN” the software will read the Unlocking Code, if the phone has a Device Unlock App, then it will perform a Direct Unlock. Turnaround time is instant, 24/7! No need to wait to receive your code!

UnlockBase Cell Phone Unlocker v1.0 - Samsung Galaxy S6 Direct Unlock by USB Cable

Below is the exact list of Supported models / variants:

Samsung Galaxy S6 (SM-G920A, SM-G920F, SM-G920FQ, SM-G920I, SM-G920K, SM-G920L, SM-G920S, SM-G920T, SM-G920T1, SM-G920W8) and  Samsung Galaxy S6 EDGE (SM-G925A, SM-G925F, SM-G925FD, SM-G925FQ, SM-G925I, SM-G925K, SM-G925L, SM-G925S, SM-G925T).

Technical Requirements : 

– Computer running Windows 7 or 8,
– Micro USB Cable (Compatible or Original),
UnlockBase Cell Phone Unlocker v1.0 for Windows,
Samsung USB Driver for Windows.

UnlockBase Cell Phone Unlocker Software Tutorial:

1 – Make sure you install the Samsung Galaxy S6 USB drivers on your PC, if you haven’t already.

2 – Enable Developer Options by following these guidelines:

a) Step 1: Go to Settings> About device.

b) Step 2: Tap Build number 7 times.

Access Enable Galaxy S6 Developer Menu

After tapping build number two or more times, the notifications will be shown on the screen telling you the progress:

You are now X steps away from being a developer

After tapping the build number 7 times, you will be notified you are a developer.

When the Developer options are unlocked, you should see something like this.

When the Developer options are unlocked, you should see something like this.

Now, Galaxy S6 developer options will be available in the Settings menu.

3 – Enable USB Debugging, by opening Settings > Developers Option > USB Debugging

Enable USB Debugging Samsung Galaxy S6

4 – Then install and launch “UnlockBase Cell Phone Unlocker v1.0
5 – Enter the License Number and press “Apply
6 – Then follow the guideline of this Video Tutorial:

To order your License, please follow this link

Troubleshooting & Frequently Asked Questions :

Q: Does your solution ROOT our Phone ?

A: Our solution use one TEMP ROOT, our software will try it on your cell phone automatically during the unlock process, you can see that in the Video Tutorial above.

Q: Is it permanent unlock ? Even if I flash the phone ?

A: It’s 100% permanent Unlock, once you unlock your phone with our solution you can do whatever you like (Upgrade or Downgrade Firmware, or even install custom firmware like Cyanogen or Avatar). Your phone will remain unlocked no matter what, for life !

Q: Do you offer unbranded version of your Software ?

A: No we don’t offer unbranded version of UnlockBase Cell Phone Unlocker software.

Q: I install the software and  see the Icon on my Desktop, but when I double click it do not open, what to do ?

A: Please right-click the icon on your Desktop and select “Run as administrator”

Q: Where I can download the most recent version of the software ?

A: After you place your order you will receive by email  the License and the link to download the software. If during support session we ask you to download the latest version of the software or installer, please always use the link you received in the first email we sent you as we’ll always update the archive of this Direct Download link with the latest upgrade of our software !

Q: My Samsung is CDMA, can you unlock it ?

A: Unfortunately we only unlock GSM phone, we don’t unlock CDMA version from Sprint, BoostMobile, StraightTalk, or Verizon… It’s very important to always invest in GSM Phone whenever possible, specially if you are an international traveler to make sure you can use it worldwide. CDMA is a standard that only work with some networks from the USA, and Japan….

Q: My cell phone is not detected, what should I do ?

1 – Make sure you install our Driver, click-here to download and install them again,
2 – Verify if USB Debugging is selected in your Samsung phone,
3 – Change USB Port of your computer until phone detected,
4 – Last resort change USB cable (most of the time cable is simply faulty).

Q: I get the error  « Error ! (Push_Filed) », can you still unlock my phone ?

A: Unfortunately this mean our software cannot Auto Root your phone at the moment. You can still manually root your phone with third party software (Like PingPong, iRoot, or KingoRoot) and then use our software to Unlock It. However we cannot provide support for these Third Party rooting software so if you prefer to give up or if it’s too technical for you then please contact us by email and we will Void the license and refund your transaction.

Unlock Samsung Galaxy phone from Cricket USA

Today we have added a new exclusive service to Unlock Samsung locked by Cricket USA. Our supplier will deliver unlock code for any Samsung from this Network in less than 4 business days. This service support any Samsung from Cricket USA including but not limited to: Samsung Galaxy Grand Prime, Galaxy S4, Galaxy S5, and the latest Galaxy S6. Unlock Samsung from Cricket USA by Code today with UnlockBase, all we need is the IMEI of your Samsung Galaxy  !

Service Name: Cricket USA – Samsung Galaxy Grand Prime, S4, S5 and S6 - [Tool ID: 818]

You can check our prices on our Wholesale Unlock Pricing page.

Unlock Samsung Galaxy S6 Edge (SM-G925T) from T-Mobile USA

Update 1st July 2015: Don’t want to wait? Use UnlockBase Cell Phone Unlocker software to Direct Unlock with Original USB Cable for any Samsung Galaxy S6 & S6 Edge, instantly 24/7. It’s the cheapest option on the market today! 

Update 19th June 2015: Too complicated ?! Don’t want to risk to flash your phone with new firmware ?! Please take a look to our new Official mobile “Device Unlock” app method to unlock your Samsung using official Android App.

THE METHOD BELOW IS NO LONGER WORKING WITH LATEST VERSION OF S6 EDGE
PLEASE DISCARD THIS BLOG POST

The Samsung Galaxy S6 Edge (SM-G925T) from T-Mobile USA is using a custom firmware preventing the phone from being unlocked by code as there is no way to enter it (these phone are simply not asking for “SIM Network Unlock PIN”). Before this post, the only way to Unlock the phone was by using the official T-Mobile  “Mobile Device Unlock App” which is an Android app called “Device Unlock” that allows you to request and apply a mobile device unlock directly from the device. And absolutely no code that you’ll be able to buy online will work using this app.

Original "Locked Screen" of a Samsung Galaxy S6 from T-Mobile USA

Original “Locked Screen” of a Samsung Galaxy S6 Edge from T-Mobile USA

So what do you do if you get an Unlock Code but you cannot use it?

Now there is a solution consisting of an upgrade to the firmware of the phone with Telus Canada Firmware instead of T-Mobile USA, and this will allow the phone to ask for the Unlock Code. Below you will find a tutorial about how to do this. Once you flash (update) your Phone with this New Firmware, please make sure that your Samsung SM-G925T is now asking for “SIM Network Unlock PIN”. And if the answer is yes you can then click this link to order the Unlock Code of your Samsung Galaxy 6 Edge from T-Mobile USA.

Service Name: Samsung T-Mobile USA [NEW GEN 2015] – NCK + SPCK (1<>4 Hours Mon-Fri) – [Tool ID: 775]

Please note: This method has been proven to work because it uses Samsung’s Official programs and the Official stock Telus Canada provided Images. As with any Official carrier or manufacturer  firmware flashing this must be done at Your Own Discretion. The instructions are outlined CLEARLY and you must follow the instructions exactly. If any issues arise we cannot take responsibility for any issues. If you do not want to proceed, unfortunately we are unable to provide refunds as stated on our website before ordering. Please contact us for more information. You MUST perform these instructions and make sure the phone prompts with a NON accepted sim before you order or No Refunds!

Step by Step Tutorial Firmware Upgrade
Samsung Galaxy S6 Edge (SM-G925T) to Telus Canada Firmware

Disclaimer: UnlockBase is not responsible if users break / brick or damage their phone while trying to use this method. You must not use this firmware for any other Android Cell Phone other than the Samsung Galaxy S6 Edge (SM-G925T) from T-Mobile USA. Do so at your own risk. If you’re not sure what you are doing, please seek assistance at a local cell phone service center in your area.

Step 1 (Preparation): 

  1. Galaxy S6 Edge:  Download the Special Telus Canada Firmware for Samsung SM-G925T.
  2. Download ODIN v3.10.0 Service Software using this link (NEW: Odin v3.10.5 or Odin v3.10.6)
  3. Make sure your phone battery is charged more than 60%.
  4. Enable USB Debugging, by open Settings > Developers Option > USB Debugging
    If Developers Option is hidden, go to Settings > About Phone > Built Number (tap on it for 5-8 times)
  5. Make sure you install the Samsung Galaxy S6 Edge USB drivers on your PC, if you haven’t already.

Optional (Galaxy S6 Edge): Download the Original T-Mobile Firmware for Samsung SM-G925T.

Step 2 (Update Firmware): 

  1. Run Odin3 v3.10.0 as administrator (Right-Click: Run as Administrator).
  2. Switch OFF your Samsung Galaxy S6 Edge.
  3. Boot in download mode, by pressing the Volume Down + Home + Power Key simultaneously.
    Samsung Galaxy S6 (Boot Mode)
  4. When you see the screen below:
    Samsung Galaxy S6 Edge in Download Mode

    Samsung Galaxy S6 Edge in Download Mode

    Tap Volume Up button to enter Download Mode.

  5. Connect the Samsung Galaxy S6 Edge to your PC with the USB cable.
    Odin will automatically detect your phone and show the “Added!” message.Samsung smartphone added to Odin
  6. In the Odin, click on AP or PDA and then choose :- For Galaxy S6 Edge (SM-G925T) : G925W8VLU1AOCG_G925W8OYA1AOCG_G925W8VLU1AOCG_HOME.tar.md5 file.
  7. Ensure Auto Reboot and F. Reset Time options are selected selected in Odin
    while the Re-Partition option is unchecked (this is very important).
  8. Click Start in Odin and wait for the software to update your phone.Odin press start to upgrade Samsung SM-G386T to MetroPCS Firmware
  9. Once the root installation is done, your phone will reboot
    and soon a PASS message with a green background appears in the left-most box at the very top of Odin.Odin3 finish pass
  10. You can close Odin after device turns on.
  11. Your Samsung Galaxy S6 Edge is now fully updated with MetroPCS Firmware!

AFTER FLASHING A SAMSUNG GALAXY S6 EDGE FROM T-MOBILE WITH THIS FIRMWARE THE PHONE WILL FINALLY ASK FOR A NETWORK CODE WHEN YOU PUT A NON APPROVED CARRIER’S SIM CARD ON THE PHONE.

Samsung Galaxy S6 asking for "SIM Network Unlock PIN"

AFTER YOU HAVE UNLOCKED YOUR PHONE YOU CAN STILL FLASH A T-MOBILE FIRMWARE BACK TO THE DEVICE SO THAT IT GOES BACK TO ORIGINAL STOCK AND SO DOES NOT LOSE WARRANTY. BUT THE PHONE WILL RELOCK AS SOON AS YOU FLASH IT BACK WITH T-MOBILE FIRMWARE.

Troubleshooting : I am stuck on the SAMSUNG BOOT LOGO! What do I do?

First, do not worry, your phone is not broken. Simply follow the instructions below:

a. Wait at least 5 minutes to make sure you are stuck on the logo screen
b. Pull the battery out and wait 30 seconds, then put the battery back in
c. Turn the phone on by: HOLDING VOLUME UP + HOME + POWER you will soon see the RECOVERY page

Tip: when the phone turns on let go of the power button ONLY, when you see the recovery let go of everything

d. Scroll down to WIPE factory user data reset and select it
when prompted scroll to YES and select it to do a factory wiping

e. Scroll down to WIPE CACHE PARTITION and select it,
when prompted scroll to YES and select it to do a wipe on cache

Tip: Use the volume rockers to navigate and the power button to Select your option

f.  Reboot the phone, you should load properly now

Unlock Samsung Galaxy S6 from T-Mobile USA

Update 1st July 2015: Don’t want to wait? Use UnlockBase Cell Phone Unlocker software to Direct Unlock with Original USB Cable for any Samsung Galaxy S6 & S6 Edge, instantly 24/7. It’s the cheapest option on the market today!

Update 19th June 2015: Too complicated ?! Don’t want to risk to flash your phone with new firmware ?! Please take a look to our new Official mobile “Device Unlock” app method to unlock your Samsung using official Android App.

The Samsung Galaxy S6 (SM-G920) cell phone from T-Mobile USA is using a custom firmware preventing the phone from being unlocked by code as there is no way to enter it (these phone are simply not asking for “SIM Network Unlock PIN”). Before this post, the only way to Unlock the phone was by using the official T-Mobile  “Mobile Device Unlock App” which is an Android app called “Device Unlock” that allows you to request and apply a mobile device unlock directly from the device. And absolutely no code that you’ll be able to buy online will work using this app.

Original "Locked Screen" of a Samsung Galaxy S6 from T-Mobile USA

Original “Locked Screen” of a Samsung Galaxy S6 from T-Mobile USA

So what do you do if you get an Unlock Code but you cannot use it?

Now there is a solution consisting of an upgrade to the firmware of the phone with MetroPCS Firmware instead of T-Mobile, and this will allow the phone to ask for the Unlock Code. Below you will find a tutorial about how to do this. Once you flash (update) your Phone with this New Firmware, please make sure that your Samsung SM-G920T is now asking for “SIM Network Unlock PIN”. And if the answer is yes you can then click this link to order the Unlock Code of your Samsung Galaxy 6 from T-Mobile USA.

Service Name: Samsung T-Mobile USA [NEW GEN 2015] – NCK + SPCK (1<>4 Hours Mon-Fri) – [Tool ID: 775]

Please note: This method has been proven to work because it uses Samsung’s Official programs and the Official stock MetroPCS provided Images. As with any Official carrier or manufacturer  firmware flashing this must be done at Your Own Discretion. The instructions are outlined CLEARLY and you must follow the instructions exactly. If any issues arise we cannot take responsibility for any issues. If you do not want to proceed, unfortunately we are unable to provide refunds as stated on our website before ordering. Please contact us for more information. You MUST perform these instructions and make sure the phone prompts with a NON accepted sim before you order or No Refunds!

Step by Step Tutorial Firmware Upgrade
Samsung Galaxy S6 (SM-G920T) to MetroPCS Firmware

Disclaimer: UnlockBase is not responsible if users break / brick or damage their phone while trying to use this method. You must not use this firmware for any other Android Cell Phone other than the Samsung Galaxy S6 (SM-G920T) from T-Mobile USA. Do so at your own risk. If you’re not sure what you are doing, please seek assistance at a local cell phone service center in your area.

Step 1 (Preparation): 

  1. Galaxy S6:  Download the Special MetroPCS Firmware for Samsung SM-G920T.
  2. Download ODIN v3.10.0 Service Software using this link (NEW: Odin v3.10.5 or Odin v3.10.6)
  3. Make sure your phone battery is charged more than 60%.
  4. Enable USB Debugging, by open Settings > Developers Option > USB Debugging
    If Developers Option is hidden, go to Settings > About Phone > Built Number (tap on it for 5-8 times)
  5. Make sure you install the Samsung Galaxy S6 USB drivers on your PC, if you haven’t already.

Optional: Download the Original T-Mobile Firmware for Samsung SM-G920T.

Step 2 (Update Firmware): 

  1. Run Odin3 v3.10.0 as administrator (Right-Click: Run as Administrator).
  2. Switch OFF your Samsung Galaxy S6.
  3. Boot in download mode, by pressing the Volume Down + Home + Power Key simultaneously.
    Samsung Galaxy S6 (Boot Mode)
  4. When you see the screen below:
    Samsung Galaxy S6 Edge in Download Mode

    Samsung Galaxy S6 in Download Mode

    Tap Volume Up button to enter Download Mode.

  5. Connect the Samsung Galaxy S6 to your PC with the USB cable.
    Odin will automatically detect your phone and show the “Added!” message.Samsung smartphone added to Odin
  6. In the Odin, click on AP or PDA and then choose :- For Galaxy S6 (SM-G920T) : G920T1UVU1AOCH_G920T1TMB1AOCH_TMB_HOME.tar.md5 file.
  7. Ensure Auto Reboot and F. Reset Time options are selected selected in Odin
    while the Re-Partition option is unchecked (this is very important).
  8. Click Start in Odin and wait for the software to update your phone.Odin press start to upgrade Samsung SM-G386T to MetroPCS Firmware
  9. Once the root installation is done, your phone will reboot
    and soon a PASS message with a green background appears in the left-most box at the very top of Odin.Odin3 finish pass
  10. You can close Odin after device turns on.
  11. Your Samsung Galaxy S6 is now fully updated with MetroPCS Firmware!

AFTER FLASHING A SAMSUNG GALAXY S6 FROM T-MOBILE WITH THIS FIRMWARE THE PHONE WILL FINALLY ASK FOR A NETWORK CODE WHEN YOU PUT A NON APPROVED CARRIER’S SIM CARD ON THE PHONE.

Samsung Galaxy S6 asking for "SIM Network Unlock PIN"

AFTER YOU HAVE UNLOCKED YOUR PHONE YOU CAN STILL FLASH A T-MOBILE FIRMWARE BACK TO THE DEVICE SO THAT IT GOES BACK TO ORIGINAL STOCK AND SO DOES NOT LOSE WARRANTY. BUT THE PHONE WILL RELOCK AS SOON AS YOU FLASH IT BACK WITH T-MOBILE FIRMWARE.

Video Tutorial from YouTube about the Flashing Process

Troubleshooting : I am stuck on the SAMSUNG BOOT LOGO! What do I do?

First, do not worry, your phone is not broken. Simply follow the instructions below:

a. Wait at least 5 minutes to make sure you are stuck on the logo screen
b. Pull the battery out and wait 30 seconds, then put the battery back in
c. Turn the phone on by: HOLDING VOLUME UP + HOME + POWER you will soon see the RECOVERY page

Tip: when the phone turns on let go of the power button ONLY, when you see the recovery let go of everything

d. Scroll down to WIPE factory user data reset and select it
when prompted scroll to YES and select it to do a factory wiping

e. Scroll down to WIPE CACHE PARTITION and select it,
when prompted scroll to YES and select it to do a wipe on cache

Tip: Use the volume rockers to navigate and the power button to Select your option

f.  Reboot the phone, you should load properly now

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