‘U.S.A Network’ Archive

10 Most Frequently Asked Questions Answered Pertaining the FCC Guidelines on Mobile Device Unlocking

Here’s a quick look at 10 common questions and answers relating to the FCC and its unlocking guidelines.

1) Is the FCC okay with consumers unlocking their cell phones?

Yes.  There was a ban on unlocking phones, but it has been lifted.

2) What do the FCC guidelines mandate U.S. wireless carriers to do?

The guidelines instruct that five of the nation’s biggest US wireless carriers must inform their customers of the dates and stipulations related to when their phones can be unlocked.

3) Does the FCC implement a fee when a phone is unlocked?

No.  The FCC mandates that carriers not charge an unlock fee when a consumer has met all ‘unlocking’ requirements.  The providers themselves, however, may charge a fee if the consumer has not met the requirements, such as an Early Termination Fee.

4) Does the FCC decide when phones can be unlocked?

The FCC says that phones can be unlocked when the contract with the carrier has been fulfilled.  If the contract has not been fulfilled and the carrier charges an Early Termination Fee, this fee must first be paid before the phone can be unlocked.

5) What does the FCC say about unlocking prepaid phones?

All prepaid phones can be unlocked, but there may be delayed unlocking dates.  For example, some carriers will mandate that you cannot unlock a prepaid phone until after it has been activated for at least 60 days.  All carriers must allow prepaid phones to be unlocked at least one year after initial activation.

6) Does the FCC unlock all phones once the contract has ended?

No. The FCC itself does not unlock phones, however, some carriers automatically unlock them after a contract is up.

7) What does the FCC say about unlocking phones for military members?

There are exceptions in which the FCC mandates that military members who are deployed internationally will receive the right to have their phones unlocked before a contract has been fulfilled, and most times, the associated accounts must be in good standing.

8) If I owe money on my phone but not the service itself, can I get my phone unlocked?

If you purchased your phone through a network carrier and your contract has ended but you still owe money on the phone, you will most likely be required to pay off the balance on your phone before you can unlock it.

9) Can a lost or stolen phone be unlocked?

Yes, but not if it is reported lost or stolen before it gets unlocked.

10) Will an unlocked phone work on any carrier?

No. The technology on your phone must be compatible with the technology being used by the network carrier. GSM Cell Phone will only work on a GSM Carrier and will not work on CDMA Network Provider, and CDMA Cell Phone will not work on GSM Carrier but only CDMA Service Provider.

If you would like more information on unlocking your phone, contact UnlockBase today.

Understanding the Top US Carriers Unlocking Policies

If you have a cell phone that you would like to have unlocked, there’s a good chance that it is on a Sprint, AT&T, T-Mobile or Verizon network. Fortunately, unlocking a phone on any of these networks isn’t as difficult as you might think.

Sprint Unlock Policy

  • You must be current on all payments
  • You can’t have a write-off balance associated with the phone you want to unlock
  • Your contract has been fulfilled
  • If your contract isn’t fulfilled, you can pay an early termination fee
  • Phone cannot be associated with a bill sent to collections

AT&T Unlock Policy

  • Phone must be currently locked to AT&T network
  • Phone cannot be reported lost or stolen
  • Phone cannot be connected with any type of fraudulent activity
  • Contract must be fulfilled or an early termination fee must be paid
  • Phone must be associated with only one AT&T account

If phone was obtained through an early upgrade, the unlock cannot take place until 14 days have passed since the phone was activated. And finally if you own a prepaid/GoPhone AT&T phone, it must be active for 60+ days before it can be unlocked, and there can be no unpaid balance.

T-Mobile Unlock Policy

  • Phone must be a T-Mobile device
  • Phone cannot be reported lost or stolen
  • The account the phone is connected to must be in good standing
  • You can request only two unlock codes within 12 months
  • All postpaid and/or prepaid balances must be paid in full
  • The phone itself must be completely paid for
  • Early termination fees must be paid if the account is canceled early

Verizon Unlock Policy

Please keep in mind that most devices obtained through a postpay service account with Verizon are not normally locked.  Also, 4G LTE Verizon devices are not locked, meaning there is no unlock code needed to use them on a different carrier.  3G devices are not locked either, except for Global Ready 3G phones.  To unlock these phones, either of the following unlock codes will work:

  • 000000
  • 123456

If you do not know how to access the unlock menu on a Global Ready 3G phone, simply give us a call and we can walk you through the process.

*Bonus Tip

Almost all carriers have special processes you must go through to unlock a phone for Deployed Military Personnel reasons.  View the features of UnlockBase today and learn more about the cell phone unlocking services that we provide.

The cost of roaming is overwhelming and confusing. If you’re with AT&T, it remains one of the most expensive carriers for using a cellphone internationally. Learn more about how much you’re paying in AT&T roaming fees, and two solutions to help avoid these costs by unlocking your phone.

Infographic | Avoid AT&T Roaming Costs by Unlocking Cell Phone

Infographic | Avoid AT&T Roaming Costs by Unlocking Cell Phone

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AT&T Premium Unlocking Service

Today we have just added a new and exciting service for Unlocking all Generic Cell Phones from AT&T USA. This new service is available from Monday to Friday with an advertised turnaround of delivery of up to 3 Business days. This new Unlock Service even supports the latest following cell phones from AT&T USA (but not limited to) that require a network code:

  • Amazon Fire,
  • Asus PadFone X,
  • Blackberry Z10, Q10,
  • Garmin G60,
  • HTC M8, Desire 610, Desire Eye
  • Kyocera DuraForce,
  • NEC Terrain,
  • Nokia Lumia 520, 635, 820, 830, 900, 920 1520, 2520.

To make it simpler, if you get a “Not Available” result with any of these (cheaper) service below:

– AT&T USA – Generic “Out of Contract & Clean” (ZTE, Samsung, Sony, etc…)
– AT&T USA – Nokia Lumia 520, 635, 820, 900, 920, 925, 1020, 1520 (Express)
– AT&T USA – Nokia Lumia 520, 635, 820, 900, 920, 925, 1020, 1520 (Regular)
– AT&T USA – Nokia Lumia 520, 635, 820, 900, 920, 925, 1020, 1520 (Slow)
– AT&T USA – Nokia Lumia 520, 820, 900, 920, 1020, 1520 (Low Success Rate)

Then you can use this new service :

Service Name: AT&T USA – Generic “Premium” (Nokia, Amazon Fire, Kyocera, etc..) – [Tool ID: 198]

This service also support all AT&T Lumia Models. Even Lumia 520 IMEI starting with 353045 & IMEI starting 359208, Lumia 635 IMEI starting 353047, Lumia 820, Lumia 900, Lumia 920 all IMEI including IMEI starting 354149, Lumia 925 IMEI starting 357260, Lumia 1020 and Lumia 1520 IMEI starting 358341 model. This is an exclusive service from us. Make sure your phone is not hardlocked as there is no refund for hardlocked Lumia.

You can check our prices on our Wholesale Unlock Pricing page.

Unlock iPhone from AT&T USA

Christmas Sales season begin, and as usual competition is fierce to Unlock all the iPhone models from AT&T USA  – as of today we have just updated our list of services and have also reduced the price of all existing services. In total we now offer no less than 7 services for Unlocking absolutely all iPhone from AT&T USA, including the iPhone 6 and 6 Plus. Regardless of whether they are “Out of Contract” or “Still in Contract” (Premium),  unlock your cell phone with us today.

Wholesale price for Gold User start at $3
and are still negotiable if you find cheaper with one of our competitor !

Unlock the iPhone from AT&T USA – Premium Services:

AT&T USA – Apple iPhone 2G, 3G, 3GS, 4, 4S, 5, 5S & 5C “Premium” (2<>5 days)
AT&T USA – Apple iPhone 2G, 3G, 3GS, 4, 4S, 5, 5S & 5C “Premium” (5<>15 days)
AT&T USA – Apple iPhone 6 and 6 Plus “Premium” (2<>5 days)

Unlock the iPhone from AT&T USA – Clean IMEI & Out of Contract Services:

AT&T USA – All iPhone Including 6/6+ “Out of Contract & Clean” (Express)
AT&T USA – iPhone 2G, 3G, 3GS, 4 and 4S “Out of Contract & Clean” (3<>4 days)
AT&T USA – iPhone 5, 5C and 5S “Out of Contract & Clean” (3<>4 days)
AT&T USA – iPhone 6 and 6 Plus “Out of Contract & Clean” (3<>4 days)

You can check our prices on our Wholesale Unlock Pricing page.

Unlock Cell Phone from MetroPCS USA

Exclusively  for UnlockBase server we are now able to offer you three new services to Unlock any GSM Cell Phone from MetroPCS USA in less than 24 Hours. The first service is called “Regular“, this service works for any phone that has been with the company for more than 3 months. If your cell phone is in a contract for less than 3 months with MetroPCS then you can use the second service that called “Premium” instead. The last service we are offering is the “Premium Express” that delivers the unlock code in less than 2 Hours from 8:00am to 5:00 PM CDT from Monday to Saturday.

Absolutely all MetroPCS GSM Cell Phones are supported including these latest releases:

– Samsung Galaxy Mega, Galaxy Light, Galaxy S4, Galaxy S5, Galaxy Avant,
– Alcatel One Touch Fierce 2, OT-Evolve, OT-Evolve 2,
– LG 450, Optimus F60, Optimus F6, Optimus L70,
– ZTE Aspect, Concord II, Zmax,
– All Nokia Lumia,
– Kyocera Hydro.

The name of the three services with their Tool ID’s are listed below :

- MetroPCS USA – All GSM Models (Premium Express) – [Tool ID: 714]
- MetroPCS USA – All GSM Models (Premium) – [Tool ID: 713]
- MetroPCS USA – All GSM Models (Regular) – [Tool ID: 712]

Regular: Any MetroPCS GSM handset that has been activated on the network and has been a customer for more than 3 consecutive month. If you get a “NOT FOUND” answer on your code, it means that it is not available and even if you use any of the other services we will not be able to generate a code with this set of tools. Two common reasons for this is that the manufacturer never handed the code for that particular device or it is within a batch that was destined for another carrier IE T-Mobile. Second reason could be that this phone was blacklisted for improper use of device or device was reported lost or stolen.

Premium: You can use this service when the device was connected to the network, even if it has been less than 3 month. If you try the regular service and you get an answer “Try Premium Tool” you can use this tool to generate your code. If you get a “NOT FOUND” answer on your code, it means that it is not available and even if you use any of the other services we will not be able to generate a code with this set of tools.

Premium Express:  This service is available from MON – SAT from 8:00 AM until 5:00 PM CDT. It’s destined to generate ANY code (EVEN IF IT WAS NEVER CONNECTED TO THE NETWORK) that is in the MetroPCS database AND is NOT BLACKLISTED. We here at Unlockbase are trying to provide a REAL EXPRESS service that has a turnaround of less than two hours. If you get a “NOT FOUND” answer on your code, it means that it is not available and even if you use any of the other services we will not be able to generate a code with this set of tools.

You can check the prices on our Wholesale Unlock Pricing page.

Unlock iPhone from AT&T USA

Since the competition is fierce to Unlock all the iPhone models from AT&T USA  – as of today we have just updated our list of services adding three new ones. And we have also reduced the price of all existing services. In total we now offer no less than 9 services for Unlocking absolutely all iPhone from AT&T USA, including the iPhone 6 and 6 Plus. Regardsless of whether they are “Out of Contract” or “Still in Contract” (Premium),  unlock your cell phone with us today.

Unlock the iPhone from AT&T USA – Premium Services:

AT&T USA – Apple iPhone 2G, 3G, 3GS, 4, 4S, 5, 5S & 5C “PREMIUM” (1<>2 days)
AT&T USA – Apple iPhone 6 and 6 Plus “PREMIUM” (1<>2 days)
AT&T USA – Apple iPhone 6 and 6 Plus “PREMIUM” (1<>3 days) – NEW
AT&T USA – Apple iPhone 2G, 3G, 3GS, 4, 4S, 5, 5S & 5C “PREMIUM” (5<>15 days) – NEW

Unlock the iPhone from AT&T USA – Clean IMEI & Out of Contract Services:

AT&T USA – iPhone 2G, 3G, 3GS, 4 and 4S “Out of Contract & Clean” (2<>5 days)
AT&T USA – iPhone 2G, 3G, 3GS, 4, 4S, 5, 5S, 5C “Out of Contract & Clean” (1<>2 days) – NEW
AT&T USA – iPhone 5, 5C and 5S “Out of Contract & Clean” (2<>5 days)
AT&T USA – iPhone 6 and 6 Plus “Out of Contract & Clean” (1<>2 days)
AT&T USA – iPhone 6 and 6 Plus “Out of Contract & Clean” (1<>4 days) – NEW

You can check our prices on our Wholesale Unlock Pricing page.

Unlock iPhone from T-Mobile USA

We have now started to promote the service to Unlock iPhones from T-Mobile USA. This service is working for absolutely all iPhones from T-Mobile USA including the latest iPhone 6 and 6 Plus. The price is expensive and slow, but it works… And because we provide this service directly from the original source, and in the unlikely event you find it cheaper elsewhere we’ll beat that price just contact us by email about it.

The only rule for using this service is that the phone must be 100% Clean (not reported as lost or stolen) and there is one easy way to check this for free using this T-Mobile link : https://www.t-mobile.com/verifyIMEI.aspx

T-Mobile USA – iPhone 2G, 3G, 3GS, 4, 4S, 5, 5S & 5C (Express) – [Tool ID: 688]
T-Mobile USA – iPhone 2G, 3G, 3GS, 4, 4S, 5, 5S & 5C (Slow) – [Tool ID: 469]
T-Mobile USA – iPhone 6 and 6 Plus (Express) – [Tool ID: 689]

Express service delivers a confirmation of Unlock in 1<>5 Business day (up to 7 days)
Slow service delivers a confirmation of Unlock in 5<>10 Business days (up to 15 days)

We also added a new service to Unlock Nokia from T-Mobile USA in 5<>16 Business day – including Nokia Lumia.

You can check the pricing on our Wholesale Unlock Pricing page.

Unlock Nokia Lumia from AT&T USA

— UPDATE  JANUARY 2015 —
Please click the link below to see new available services to Unlock Nokia Lumia:
https://blog.unlockbase.com/att-usa-premium-unlock-service/

Starting today we offer not less than five services to get the Unlock Code of your Nokia Lumia locked on AT&T USA. However you can split these five services into two if you only look at the features & supported models. Then it’s purely about “Turnaround of Delivery” between each services.

Service #1: 
AT&T USA – Nokia Lumia 520, 635, 820, 900, 920, 925, 1020, 1520 (Express) [Tool ID: 647]
AT&T USA – Nokia Lumia 520, 635, 820, 900, 920, 925, 1020, 1520 (Regular) [Tool ID: 481]
AT&T USA – Nokia Lumia 520, 635, 820, 900, 920, 925, 1020, 1520 (Slow) [Tool ID: 646]

Supported Models: Nokia Lumia 520 (IMEI 356696.05.XXXXXXX), 635, 820, 900, 920, 925, 1020 & 1520 model. Do not purchase this option if your model not listed here. Make sure your phone is not hardlock, there is no refund for hardlock Lumia. This service have a 95% successful unlocked rate from America Supplier for Clean IMEI.

Service #2:
AT&T USA – Server #2 for All Nokia Lumia (Regular) – [Tool ID: 648]
AT&T USA – Server #2 for All Nokia Lumia (Slow) – [Tool ID: 649]

Supported Models: Simply all AT&T Lumia Model. Lumia 520 all IMEI including IMEI starting  with 353045 & IMEI starting 359208, Lumia 635 IMEI starting 353047, Lumia 820, Lumia 900, Lumia 920 all IMEI including IMEI starting 354149, Lumia 925 IMEI starting 357260, Lumia 1020 and Lumia 1520 IMEI starting 358341 model. This is exclusive service from us. Make sure your phone is not hardlock, there is no refund for hardlock Lumia.

You can check pricing & turnaround of delivery in our Wholesale Unlock Pricing page.

Obama Signing Bills to protect Cell Phone Unlocking

President Obama has signed the “Unlocking Consumer Choice and Wireless Competition Act” which makes the unlocking of cell phones by third parties once again legal without question! The law clearly states that device unlocking “may be initiated by the owner of any such handset or other device, by another person at the direction of the owner.”

You can read the new law here at congress.gov, and read more details on CBS News.